Archive for the 'Entrepreneurship' Category

Surviving the Wilderness: Raising Seed Capital

CMM August 28th, 2008

Hugh MacLeod's Living on the Edge 2The world of entrepreneurship is a wilderness. It’s harsh, it requires a survival instinct, and it punishes bad decision-making. Contrary to some expectations, it isn’t a city-park-greenway-with-swings kind of wilderness; we’re talking about deep-jungle-savages-with-spears kind of wilderness. It takes a total commitment to living on the edge, not a commitment to the sexy, TV-friendly version of entrepreneurship. It takes time, careful planning, and proper execution just to survive. But with a little luck, all the hard work pays off with a profitable and rewarding exit.

The journey through that wilderness isn’t without the occasional victory. One of the earliest inflection points of a start-up is securing that first round of outside investment. Right as the entrepreneur has almost topped out their credit cards, exhausted their savings, and been banned from family dinners due to borrowing from relatives… the oasis appears!

In the life of a start-up, there are few events more exciting than raising the initial round of funding. This initial round, often called the seed round or seed capital, is some of the most critical but most difficult to raise. This money goes for flushing out the business model, building the prototype, protecting the intellectual property, getting critical market validation, and beginning to generate early adopter revenue.

In addition, it marks an important point in the entrepreneurs maturity. They’ve probably gone a few months without an income… and outside investors mean an actual paycheck. It feels so good, they won’t even care that the salary is 1/3rd what they could earn in corporate America.

Unfortunately, there is a problem with securing seed money. The risk and lack of revenue associated with a seed investment is a turn off for most institutional investors, and most high net individuals are too busy investing in real estate (or maybe that’s just in East Tennessee?). As a result, many potential entrepreneurs lose hope, run out of savings, and eventually throw in the towel. While this lesson is critical for technology start-ups, it happens across the board, from lifestyle, to serial, to social entrepreneurs. Academics have identified a funding gap between traditional venture funds (which focus on growth and expansion opportunities) and seed investments.

In order to be successful at raising seed capital, and to avoid major complications in later stages of fund raising, entrepreneurs should develop a fund raising strategy. The idea that “all money is good money” is a bad idea that gets good entrepreneurs into horrible, dead-end situations. Remember, there is no such thing as a free lunch… so consider the conditions (both legal and implied) that come with every outside dollar you raise. Make sure every dollar raised creates the kind of value that grows the company beyond seed and into the growth stages.

Some points for consideration are as follows:

Seed Stage Funding Sources:

  • FFF– The classic friends, family and fools. Unless an effort is backed by a research institute or corporation, most start-ups rely on founder’s capital and resources to get the concept nailed down, technology flushed out, and business plan pieced together. It can be very beneficial to be an early investor, since this money gets to experience the most value gain over time. Likewise, early investors typically get diluted (or see a decreasing stake in the company) with the entrance of larger institutional players. That’s usually okay, though. Institutional money can make the difference between owning 20% of a hot dog stand of 1% of a MacDonalds. Be careful with FFF and how the deal gets structured. Later in the companies maturing, it will be tricky to raise money if the earlier investors are at odds with potential future investors.
  • Grants– Free money! Well, mostly free besides the time spent battling the annoying application process. Common resources for grants are federal grants like the Small business Innovation Research grant. Aside from providing capital, these awards are 3rd party validation for the concept.
  • Boot Strapping–Boot strapping is the funding strategy for most non-serial, non-technology entrepreneurs. This is a great way to establish a lifestyle company (one with no desired exit, but with intent of operating under founder’s control to provide income for a certain lifestyle). As revenues grow, the company is able to increase its relationship with the bank, throttle up cash flow, and expand operations.
  • Angel Investors–Angel Investors come in many shapes and forms, which makes it difficult to understand what someone means when they claim to be an “angel investor.” Also, there are lots of decoys out there… people claiming to have access to angel money but with no real ability to invest. Depending on what the angel brings to the table, the deal should be assembled accordingly. An angel with industry experience and a willingness to serve as an adviser or board member should have more seniority and stronger investment rights. An angel without the resources or acumen should be treated as a typical FFF investor. Some would even argue that angels without special resources or acumen aren’t really angels… they’re really just part of FFF fund raising.
  • Institutional Seed Investors–Before its all said and done, almost every technology start-up needs some kind of institutional investment. Institutional investors are the true commercial venture and private equity funds. Venture and private equity money is supposed to be “smart money.” Be careful… there are many groups passing themselves off as venture funds without the resources (and most importantly capital) to support their claim. A real institutional investor will have provide the start-up with access to their network (both industry specific and fund raising), provide operational value as an adviser or board member, and be able to offer fresh and relative opinions.

Concerns:

I can’t believe I’m making this recommendation, but when it gets time to negotiate the terms of a seed round, I recommend the entrepreneur bring their own lawyer to the table. Certain lawyers specialize in business formation and investing, so they have the acumen necessary for writing the appropriate investment documents.

  • Valuation– This needs to be a post all its own. Raising too much money or at the wrong valuation cause cause major problems in the long run. The most frequent mistake of naive and rookie entrepreneurs is trying to raise money at too high a valuation. Typically, $500k seed investment in a company that is pre-revenue, pre-prototype, and pre-IP (patent) is going to purchase 35% to 45% of a start-up. This isn’t written in stone, but its a good starting point for negotiations. The longer the company waits to raise seed money and the more value squeezed from founder’s capital, the better the valuation. For example, a company raising a frist round of seed money that already has a patent filed, a prototype built, and recurring revenue off a small number of beta customers is going to give up much less than a company with only a business plan and pitch.
  • Anti-Dilution– Some companies are tempted to include an anti-dilution clause, which is a BAD idea in my opinion. Early ivnestors should have tag-along rights (or the option to invest pari-passau) with future rounds. The harsh reality is that most early investors, won’t have the cash reserves to follow-on with later institutional investments. As the multi-million dollar investments close, ownership percentage becomes diluted for both early investors that don’t participate and founder’s equity. This is natural and to be expected, so entrepreneurs should manage expectations with the FFF. Like I said earlier…. 10% of a hotdog stand or 1% of a MacDonalds.
  • Investment Tool– There is much debate around what type of tool to use with seed investors. Typically, investments are made as either common stock, preferred participating convertible stock (yeah… a mouthful!), or as convertible debentures. Personally, I think REALLY early institutional seed money should be raised as convertible debentures, founder’s equity should be treated as common stock, and only after revenue generation and market acceptance should preferred equity tools be used.
  • Voting Rights–If you’ve ever heard the old saying that “a donkey was a horse designed by committee,” you understand the danger of having too many people involved in the company’s decision-making process. Giving voting and board seats to early investors can create complications and frustrations long-term, not to mention deter insituional investors. Some seed investors are of great value and should be awarded board seats, but in my opinion these true angels are rare. Giving Uncle Bob and your college roommate preferred voting status and/or board seats in exchange for $20,000 is foolish. Its one thing if they are industry experts… but giving them seniority because of their relationship is naive at best.

Check back soon for future posts on:

  • Setting a seed stage valuation
  • What happens when entrepreneurs do bad seed deals
  • How to be attractive for seed fund raising

Part II: Your Company Just Isn’t Right… You Just Don’t Get It

CMM July 9th, 2008

Five little words all entrepreneurs have wanted to yell… You. Just. Don’t. Get. It.

I intended this type of post to be the final in this series, but Mark Cuban has a small blog post about those five little words. In this post, he talks about how insulting and ridiculous it is to use those five words on a potential investor. He also implies that any entrepreneur that uses that expression is lazy. You know what? I kind of agree… but for kind of a different reason.

Let me clarify. I agree that any business plan should be concentrated into a focused pitch. Investors train their ears to listen for those pitches, and they have a list of performance indicators they hunt for in early conversations. Likewise, too many entrepreneurs are caught up in the wonders of their technology instead of the wonders of the value proposition. Use the pitch to focus on the customer’s need and your proposed solution. Let the prototype demonstrate the technical wonder of your product.

Also, I think too many entrepreneurs see successful fundraising as a roadshow. Just yesterday I heard someone talking about “running the gauntlet” to raise money. Personally, I think this is a very poor strategy for fundraising. Venture capital should be smart money… so focus your fundraising efforts. Identify the venture funds that have records of success in your area or an expertise you need. The VC sits on the board to do much more than just monitor the investment, they want to add value through their experience and network.

In conclusion, no matter how frustrating it may get… don’t ever use those five little words on an investor. You may think it is the best idea in the world, but if investors aren’t biting, it’s a good sign that you need to rethink your strategy. Ask yourself:

  • Is your pitch communicating the right points?
  • Is the idea justified by a market need?
  • Have you honed in on a scalable value proposition?
  • And are you talking to the right audience?

Hearing “no” shouldn’t be a death kiss for seed, growth or expansion money. It should cause you to revisit your assumptions and proposition. Entrepreneurship isn’t about being a sniper. Its about being a machine gunner. Keep aiming, but keep firing!

Update: Per a thought-provoking comment, I’d like to elaborate a little on my comparison to being a machine gunner vs. a sniper. In contrast to my machine gunner analogy, the comment suggests that a good entrepreneur would be a persistent sniper– aiming carefully, pulling the trigger, and moving on to the next target. I agree with this methodology as it applies to the day-to-day responsibilities of being an entrepreneur… but I’d caution using it as a product development strategy. With a sniper mentality, too many entrepreneurs develop tunnel vision and miss ancillary opportunities. They look for the perfect perch to fire the perfect shot with the perfect weapon at the perfect target. That’s like a web-based entrepreneur saying they’ re going to run in stealth mode until they perfect the product and land a contract with the largest potential customer in the space.

By being a machine gunner you keep your focus on the objective. Contrary to the Hollywood portrayal of the machine gun as a “spray and pray” tool, there is actually a degree of skill required for effective use. The machine gunner focuses on a target and lets out a burst. Then they refine their aim and let out another burst. They use this “aim, fire… aim, fire” technique over and over, until they’ve achieved the objective. That is the point. Entrepreneurs need to aim, fire… aim, fire… aim, fire… until they’ve achieved their objective.

Twitter’s Learning Curve

CMM June 13th, 2008

I previously wrote about my frustration with Twitter’s growing pains. I know this is part of the start-up experience, but I was becoming frustrated by what I perceived to be Twitter’s lack of interest in solving the problem. Since blogging should be as much about the positive as the negative, I am happy to report that Twitter is taking steps to correct the problem (hat tip to Venture Beat).

First, Twitter’s chief architect has left the company. It is still speculation as to whether this was an amicable parting of the ways, but it is clear that Twitter has struggled to keep the service running in the days since his departure. As a lesson in entrepreneurship, sometimes key people have to go. This gives an opportunity for new blood to come on board with fresh perspective, energy and ideas. Maybe this is needed? Let’s face it, the simple service hasn’t really increased the robustness of its service in the 16 months I’ve been using it.

Second, Twitter has hired some mercenary software development staff form Pivotal Labs. Not to get the techno-geeks too excited, but this is like hiring the A-Team of software writing. On the down side, this is a mercenary team. Once the work is done, Hanibal and company collect big paychecks, enjoy a cigar, and move on to the next project. Let’s hope Twitter has someone to learn the new architecture and help it evolve with future needs.

As an interesting study in developmental strategy, I think Twitter has been forced into taking these steps. First, I don’t think they have any substantial intellectual property to protect their service. Second, many big name people in the tech business have hinted at the simplicity of Twitter’s architecture and an interest in creating a rival platform. I’ve heard that those efforts are being kept in stealth mode, but this could create an interesting environment for Twitter. Given the Townhall project by Microsoft (MSFT),I wouldn’t put it past MSFT to develop something in house. Lastly, Twitter experiences competitive pressure from Google acquisition Jaiku.

Image from casualgamedesign.com.

When Pitching a VC, Remember the KISS Principle

CMM June 11th, 2008

Pitching is the art/science of presenting your idea (see knifty picture) to interested parties. Since the audience may change with need (customers, validators, investors, employees, etc) and the need may change with maturity (seed, early, expansion, growth, etc), it is only natural that the pitch changes. Regardless of the audience, most good pitches come from a modifiable template that starts with a “hook.” The hook serves the purpose of getting the attention of the audience and should leave them wanting to hear more or ask questions.

Guy Kawasaki has a post about How to Pickup a VC. After going through 10 rather hilarious ways on how not to start a pitch, he gives the one sure fire way to do it… cut the crap and get to the chase. My military buddies call is the KISS principle– Keep It Simple, Stupid. Don’t feel obligated to demonstrate your superior knowledge or the technology’s awesomeness in the pitch. Instead, focus on the problem and your solution. Then, you can demonstrate your knowledge and preparedness  in the follow-up questions (and meetings). Think back to dating. You don’t land a date with “that girl” by using cheap pick-up lines or self-promoting. You landed that date by focusing on her interests. VC’s are the same way. Focus on their interest (see my writings on the investment profile). 

My favorite from Guy’s list… Entrepreneur says: “I’ve always wanted to be an entrepreneur.” Venture Capitalist thinks: “… and I’ve always wanted to be a professional golfer.” In my case, I’ve always wanted to be the lead guitar for a blues/soul/rock band.

Part I: Your Company Just Isn’t Right… the Efficient Return

CMM May 22nd, 2008

No entrepreneur enjoys hearing “your company just isn’t right for us,” and contrary to popular opinion, VC’s don’t enjoy saying it. Unfortunately, the economics of limited resources and a high expectation of performance requires the VC to be very cautious with investing decisions. As a result, hundreds of good deals must be turned away because they don’t fit the profile of the VC fund.  This series is provided to help entrepreneurs understand the idea of an investment profile and how to best target growth capital fundraising. Understanding the profile is critical piece of selecting who and how raise your capital, and a central concept to growth-stage venture investing is the idea of an “efficient return.” 

Anyone with a basic understanding of finance is familiar with the relationship between risk and return– as risk increases, so should return. Those investments that fail to meet the appropriate return (I’ll spare you the math on determining the efficient frontier) are considered inefficient and a bad investment. This concept holds true in venture capital. After all, why should a VC invest in a high risk start-up that provides only a marginal ROI? Using a moderate-to-low risk strategy, that same VC can invest in public companies and attain a healthy ROI. Likewise, in order to justify a high risk investment (and contrary to what anyone says, every early stage company is high risk) the VC must be able to return 6 to 8 times their investment in a reasonable period of time. That scenario is the only scenario that justifies the risk profile of growth-stage venture investing.

In closing, does hearing this phrase mean an idea isn’t promising or that the entrepreneur is flawed? Many times, the answer is no. In fact, if the entrepreneur is confident in their idea, they should probably revisit the fundraising strategy and ask the question “is VC capital for me?” If the idea doesn’t match with the expectations of VC funding, there are plenty of alternatives including grants, private loansSBA loans, and bootstrapping. If you still can’t find finding for your idea, revisit your model and value proposition. Maybe you’ve got a good idea but haven’t quite hit the target yet.

Remember, business development isn’t about the precision of the sharpshooter (ready, aim, aim, aim, aim, aim, aim… …fire); it’s about the persistence of the infantryman (ready, aim, fire… aim, fire… aim, fire… etc)

 

 

 

Next »